Shipping policy

🚚 Glowluminous Shipping Policy

Last updated: November 2025

Thank you for shopping with Glowluminous! We’re committed to delivering your order quickly and safely, using trusted courier services through our CJ Special Line.

📦 Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Once your order has been packed and shipped, you’ll receive an email with your tracking number.

🇮🇪 Shipping Times (Ireland & EU)

We ship directly from our CJ EU warehouse for the fastest delivery possible.

💡 Most customers in Ireland receive their orders within 7 days.

🌍 International Shipping

Estimated Delivery Times

  • United States: 12–14 business days

  • Canada: 12–15 business days

  • United Kingdom: 12–14 business days

  • Ireland: 12-14 business days

  • Australia: 12-14 business days

  • Europe: 12-14 business days

  • Rest of World: 10–20 business days

Delivery times may vary depending on customs, holidays, or high-demand seasons.

💸 Shipping Costs

  • FREE shipping on all Irish orders.

  • For other countries, shipping rates are calculated at checkout based on your location and order weight.

📦 Order Tracking

Once your order is shipped, you’ll receive a tracking number via email.
You can track your order anytime through our Order Tracking page or directly on the courier’s website.

⚠️ Delays & Customs

Please note that delivery times are estimates and may occasionally be affected by:

  • Local postal delays

  • Customs inspections

  • Weather conditions or public holidays

If your order is delayed beyond 20 business days, contact us — we’ll investigate immediately and ensure your package reaches you or issue a replacement if needed.

📧 Need Help?

For any shipping-related questions or tracking assistance, please email:
👉 support@kandusolutions01@gmail.com