Terms of service

Welcome to GlowLuminous. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

1. General Information

1.1 Company Information:
GlowLuminous is an online store selling skincare and beauty products, including dropshipping items sourced from third-party suppliers such as CJ Dropshipping.

1.2 Acceptance of Terms:
By placing an order or using our website, you agree to these Terms of Service, our Shipping Policy, and Privacy Policy.

2. Orders and Payment

2.1 Order Acceptance:
All orders are subject to availability and confirmation of the order price.

2.2 Payment:
Payments are processed via the payment methods available on our website. Payment is required at the time of order.

2.3 Pricing:
All prices are listed in your euro and include applicable taxes unless stated otherwise. GlowLuminous reserves the right to correct pricing errors or change prices at any time.

3. Shipping and Delivery

3.1 Shipping Method:
Orders are shipped via CJPacket Sensitive Pro. Estimated delivery times vary depending on the destination country.

3.2 International Shipping:
Customs regulations, local postal services, or unforeseen delays may affect delivery times. GlowLuminous is not responsible for delays caused by third parties.

3.3 Incorrect Addresses:
It is the customer’s responsibility to provide accurate shipping information. GlowLuminous is not liable for packages shipped to incorrect addresses.

4. Returns, Refunds, and Cancellations

4.1 Returns & Refunds:
Returns are only accepted for defective or damaged items. Refunds are processed according to our Refund Policy.

4.2 Cancellations:
Orders can only be canceled before they are fulfilled by our supplier. Once shipped, orders cannot be canceled.

5. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is owned by GlowLuminous or our suppliers. Unauthorized use, reproduction, or distribution is prohibited.

6. Limitation of Liability

GlowLuminous is not liable for:

  • Direct or indirect damages arising from the use of our website or products.

  • Shipping delays, customs issues, or lost packages caused by third-party carriers.

  • Products purchased from third-party suppliers.

7. Governing Law

These Terms of Service are governed by the laws of Ireland . Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Ireland

8. Changes to Terms

GlowLuminous reserves the right to update these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the updated terms.

9. Contact Information

For questions about these Terms of Service, contact us at:
Email: kandusolutions01@gmail.com